SHUTTLE TRANSFER by WATERTAXI

Venice shuttle is a fast-shared boat service from Marco polo airport to Venice center and vice versa. Clients will experience the pleasure of reaching the hotel comfortably and quickly, travelling on a water taxi admiring Venice and avoiding the overcrowding of public transport but at a very convenient rate. SHUTTLE FROM MARCO POLO AIRPORT Clients shall show-up at our desk (n. 69) which is located in the arrival hall at the left side of the exit. Clients must show up at our desk and hand over their voucher. From arrival lounge to water taxi, there is a short walking distance (7 mins approx.). The shuttle boat leaves from the airport once or twice an hour in accordance with the arrival flights. Clients will share the water taxi together with other customers and will be transferred – directly or with other stops – to their hotel nearest mooring point. Once in Venice clients reach the hotel on their own. At the airport clients will be handed a plan for reaching the hotel. SHUTTLE TO MARCO POLO AIRPORT One day prior their departure, clients will receive at their hotel a written pick-up as confirmation of their transfer. The shuttle boat leaves to the airport approximately once an hour, in accordance with the departure flights. Clients will share their taxi boat together with other customers and will be transferred – directly or with others stops – to the airport.  the pickup time will be approx. 3 and a half hours before the flight. Clients are required to show up at the foreseen meeting point 10 minutes before the departure. For assistance please don’t hesitate to contact us! Shuttle Department: +39 041 5202149 (from 9:00am to 6:00pm) GENERAL INFORMATION ABOUT THE SERVICE: It is compulsory that clients communicate to us the same name and surname that they give to the hotel otherwise they will not receive the pickup information for the return transfer. The service must be pre-booked and Clients have to hand over the voucher where the service is clearly described. Please note that in case of   particular weather conditions, traffic congestion or restrictions to navigation imposed by the  Venetian Municipality in occasion of special events, the service will be guaranteed with the least inconvenience possible through a different route and pick-up and/or drop-off points may change (if so, Venice Tours will advise Clients about the change) – In case of services operated via Piazzale Roma Car Terminal the transfer from Piazzale Roma to the Airport or vice versa will be operated by minibus without any extra cost. Meeting point from Airport: Clients should show up at desk (n. 69) which is located in the arrival hall at the left side of the exit as per map below. (See the map in the gallery). Meeting point TO Airport: the nearest mooring point of client hotel. The day before the departure we will send an e-mail to the client’s hotel with all the details (pick-up time and meeting point). Availability & operation: Valid from March 1st, 2018 to 31st December 2020 - Tour does not operates on December 24th, 25th, 31st and January 1st Departure and meeting: Every day - From airport to Venice every day from 8.30 am to 10.00 pm: flights due from 07:30 am to 09:10 pm- last shuttle from airport 10:00 pm. From Venice to airport every day from 7.30 am to 9.30 pm: flights due from 10.30 AM to 09:30 PM – last shuttle to Airport at 06:00 PM Pick up time: The pick-up time will be approx. 3 and a half hours before the flight - Clients are required to show up at the foreseen meeting point 10 minutes before the departure - One day prior to their departure, Clients will receive at their hotel a written pick-up/meeting details as confirmation of their transfer Inclusion: Shared transportation by water taxi from airport to city center and vice versa and includes one piece of medium luggage aboard (please verify luggage size below) - Extra and Oversize luggage shall be paid for on the spot (on the gallery there is an example of oversize luggage) - It’s included also one baby stroller and one small dog - It’s included also a map with details of disembarkation area in the city center - Luggage porter service is not included either at the airport or in Venice Travel time: 1 hr. approx. Gross price public rate: € 33,00 p.p. - Free under 1 year Free - From 1st April 2020: € 34 p.p. - Night rate: € 40,80 for flights that arrive from 9:00 PM (landing time)  Sale & Reservation: Free sale until 48 hrs. before Cancellation: Bookings can be cancelled with no charge up to 48 hours before the service -Total amount of service will be charged for later cancellations or no-shows. Voucher: You should have the voucher where is written “service provided by Venice Tours Srl”. Mobile vouchers are accepted   Commission: refer to contract Confirmation: PLEASE ASK CLIENTS TO  NOT RECONFIRM LuggageRate includes: MAXIMUM 1 PIECE of MEDIUM SIZED LUGGAGE per person. There is no charge for Handbag or Backpack (max. one per person). Carry-on IS NOT handbag ! EXTRA and OVERSIZE luggage cost Euro 5,00 each and shall be paid on the spot (ONLY EURO IN CASH) It's included also one baby stroller and one small dog. It's included also a map with details of disembarkation area in the city centre. Luggage porter IS NOT INCLUDED either at the airport or in Venice   Unfortunately, this service is not accessible for wheelchair users or people with walking disabilities. In addition to passenger’s names, all information about arrival and/or departure flight (arrival/departure date and time, flight number, flight origin and/or destination) and the name of the Hotel where Customers are staying MUST BE PROVIDED at the moment of the booking. The departure of the shuttle cannot be postponed depending on flight arrival In case of flight delays on arrival, Clients can catch a later shuttle if there is availability – The last shuttle is departing from the Desk by 10:00PM (flights landing by 9.10PM approx.) – In case of flights landing later or being delayed, Clients could miss the shuttle and the service will not be refunded. Our desk is open from 08.30AM to 8.00PM. In case of flights landing earlier or later, Clients will find at desk n. 69 a sign with direction to be met by the representative on-duty. Waiting time for arrival services: from your arrival at our desk in the Airport you may have to wait from 20 up to 45 minutes. For general conditions refer to our brochure “Discovering Venice” (except cancellation Terms above described). REF. CODE FOR OPERATORS ONLY: VTSHUTTLE  

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VENICE AIRPORT CONNECTION

MINIBUS FROM VENICE AIRPORT TO PIAZZALE ROMA/CAR TERMINAL FOR HOTELS LOCATED IN VENICE HISTORICAL CENTRE OR FOR HOTELS LOCATED ON THE MAINLAND OR VICE VERSA Venice Airport Connection is a fast shared minibus from Marco Polo Airport to Piazzale Roma/Car terminal for hotels located in Venice Historical Centre and to hotels located on the Venice Mainland and vice versa. Clients will experience the pleasure of reaching the hotel comfortably and quickly, travelling on a minibus avoiding the overcrowding of public transport at a very convenient rate. FROM  MARCO POLO AIRPORT Clients will be met by our representative at desk (n. 69) which is located in the Arrival Hall at the left side of the exit. Clients should show up at our desk handing over their voucher. From the Arrival Lounge to the minibus there is a short walking distance (1 minute approx.). Clients will share the minibus with other customers and will be transferred – directly or with other stops – to their hotel door in Venice Mainland or to Piazzale Roma/Car terminal for hotels located in VENICE Historical Centre. TO MARCO POLO AIRPORT Clients who depart from hotels on the mainland will be met at the hotel exit and will receive confirmation time of their return transfer directly from the driver when they  arrive in  Venice. Clients who bought return only have to provide a contact (e-mail or mobile) at the moment of the booking and will receive confirmation of the time from our office operator within the day before departure. Clients who depart from Piazzale Roma (from hotels located in Venice Historical Centre ) are required to wait for the driver/minibus outside our office at Piazzale Roma, Santa Croce 466/e-f, 10 minutes before the above indicated departure scheduled time, clients will receive confirmation time of their return transfer directly from the driver. Clients will share their minibus with other customers and will be transferred – directly or with others stops – to the Airport. Clients have to hand over the voucher to the driver. GENERAL INFORMATION ABOUT THE SERVICE: All clients must provide the same name and surname that they give to the hotel otherwise they will not receive the pickup information for the return transfer. Service must be pre-booked and Clients have to hand over the voucher where the service is clearly described – Luggage porter service is not included either at the airport or in Venice. Meeting point FROM Airport: Clients should show up at desk (n. 69) which is located in the arrival hall at the left side of the exit as per map below. (In the gallery you can find a map of the deks). Meeting point TO Airport: Clients are required to wait for the driver/minibus 10 minutes before the departure scheduled time at our office at Piazzale Roma Car Terminal (full address: Santa Croce 466/E-F – Venice)  Availability & operation: From March 30th to November 17th, 2019 - 28th March 2020 to 15th November 2020 Departure and meeting: Every day - FROM AIRPORT TO VENICE : FROM 8.30AM TO 8.30PM EVERY HOUR: 08.30am - 09.30am – 10.30am – 11.30am – 12.30pm – 01.30pm – 02.30pm – 03.30pm – 04.30pm – 05.30pm 06.30pm – 07.30pm – 08.30pm (flights with arrivals due from 07.00 am to 07.30 pm) FROM VENICE CAR TERMINAL TO AIRPORT: FROM 08.00AM TO 8.00PM EVERY HOUR:08.00am – 09.00am – 10.00am – 11.00am – 12.00pm – 01.00pm – 02.00pm – 03.00pm – 04.00pm 05.00pm – 06.00pm – 07.00pm – 08.00pm(flights with departures due from 10.30 am on) Inclusion: Shared transportation by minibus from airport to Venice and vice versa, includes one piece of medium sized luggage per person (please verify luggage size below) - Extra and Oversize luggage shall be paid for on the spot - One baby stroller and children car seat are also included - In order to provide children car seat , child’s age MUST BE PROVIDED at the moment of booking - Animals, even if small, are not allowed. Travel time: Depending on hotel site, 35 minutes approx (travel time minibus). Gross price public rate: € 15,00 one way or € 28,00 round trip per person minimum 2 people including one piece of luggage aboard per person or € 22,00 one way or € 40,00 round trip per 1 person only including one piece of luggage aboard  Sale & Reservation: Reservation to Venice Tours until 48 hrs. before and not later Cancellation: Reservation until 48 hrs. before and not later – Compulsory final client contact (email or mobile) for return only Voucher: You should have the voucher where is written “service provided by Venice Tours Srl”. Mobile vouchers are accepted   Commission: refer to contract Confirmation: PLEASE ASK CLIENTS TO  NOT RECONFIRM LUGGAGE INFORMATION (in the gallery you can see an example of oversize luggage) Rate includes MAXIMUM 1 PIECE of MEDIUM SIZED LUGGAGE per person. There is no charge for Handbag or Backpack (max. one per person). Carry-on IS NOT handbag ! EXTRA and OVERSIZE luggage cost Euro 3,00 each and shall be paid on the spot (ONLY EURO IN CASH) One baby stroller and children car seat are included.  In order to provide children car seat, child's age MUST BE PROVIDED at the moment of booking. Animals, even if small are NOT allowed NOTE: This service is not fully accessible for wheelchair users or people with walking disabilities. In addition to passengers’ names, all information about arrival and/or departure flight (arrival/departure date and time, flight number, flight origin and/or destination) and name of the Hotel where Customers are staying MUST BE PROVIDED at the moment of the booking. The departure of the connection is fixed and cannot be postponed depending on flight arrival – In case of flight delay on arrival, Clients can catch the later connection if available, the minibus could wait maximum 1 hour later than the expected arrival time – if Clients miss the connection the service will not be refunded. – The last connection leaves from airport at 08.30 pm for flights landing at or before 07.30pm. Once the flight has landed, customers have an hour to reach our desk, then the minibus leaves  and customers miss the service, if the next connection has availability customers can take it. Clients should inform Venice Tours (+39 041 5202140) as soon as possible for the following situations: They have missed their flight and will arrive later; They are inside the customs hall waiting for a long time for their luggage or are at the lost and found desk; They have to inform us if they arrive late, for any reason; Venice Tours will do their best to serve the Clients who arrive late, it depending on availability of the service.   For general conditions refer to our brochure “Discovering Venice” REF. CODE FOR OPERATORS ONLY: VTVAC

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