Secret itinerary of prisons in Piazza San Marco

Discover the 16th prisons of the Venetian Republic, one of the earliest jails in Europe, created in 1500 and linked to the Doge’s Palace through the famous Bridge of Sighs. Nowadays the Palace, that overlooks the stunning Riva Degli Schiavoni, is home of an important Venetian cultural institution.   An amazing itinerary in which you will be accompanied through places never visited until now: enter in the in the imposing courtroom and in the dark cells, you will discover the lifestyle of the prisoners, what they ate, drank and where they slept. See the authentic graffiti left by the inmates and listen about the exciting Casanova’s jailbreak: he managed to escape from the maximum-security jail known as “Piombi”!   The route arrives until today and the many cultural activities that take place in. Listen to the myths and legends that still live inside these cold cells and halls. Along the route you’ll enjoy the explanation of the powerful “Council of The Ten”, composed by the highest Venice Politicians that oversaw the justice in all Venetian domains.   Since the birth of the Republic, Venice has been always careful to the administration of justice, of which used to do proudly with own judicial system. composed by courts, lawyers and magistrates. One of the main points was the operating police used to resolve fights and punish the perpetrators of crimes. Meeting point: Palazzo Delle Prigioni, beside the Doge’s Palace in Piazza San Marco Ending point: same place Availability & operation: From 6th December 2019 to 31st October 2020. Tour does not take on 25th December – 1st January. Departure and meeting: Friday, Saturday and Sunday. Friday: 10:00 AM – 11:00 AM – 12:00 PM Saturday and Sunday: 10:00 AM – 11:00 AM – 12:00 PM – 2:00 PM Carnival period (from 15th February until 25th February 2020) From Monday to Sunday: 10:00 AM – 11:00 AM – 12:00 PM – 2:00 PM – 3:00 PM and 4:00 PM Inclusion: Live commentary – Entrance skip the line to the prison palace and its secret itinerary Duration: 45 minutes Languages: English, French and Italian (the tour could be multilingual) Gross price public rate: Adult € 15 per person – Free under 6 years old Sale & Reservation: Free sale until the beginning of the tour. No minimum participants - Maximum 15 pax Cancellation: bookings can be cancelled with no charge up to 24 hours before the service. The tour can be cancelled in case of exceptional high tide, in this case the tour can be rescheduled the day after otherwise the client will be refunded. Voucher: You should have the voucher where is written “service provided by Venice Tours Srl”. Commission: refer to contract Confirmation: Please ask clients to NOT to reconfirm Unfortunately, this tour is not fully accessible for wheelchair users or people with walking disabilities. Comfortable shoes suggested. For general conditions refer to our brochure "Discover Venice". In Piazza San Marco, with the Doge’s Palace in front of you and the S.Mark’s Basin at your back, go on the right, cross the Bridge (from where you see the Bridge of Sighs) and then look on the left, you will see the entrance of the Palazzo delle Prigioni.

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CREA TU PROPIA MÁSCARA VENECIANA

¡Una experiencia artística inolvidable que os permitirá conocer a una de las etapas más importante de la preparación del carnaval veneciano! Un maestro artesano os enseñará el arte tradicional del crear una máscara carnavalesca y os contará su historia y varias anécdotas. Curso de producción Vuestro instructor os explicará la antigua técnica para crear la máscara venecianas en papel-maché, dando informaciones históricas sobre el uso de las máscaras y disfraces en los siglos pasados. Al terminar de la producción, la mascará tendrá que quedarse seis horas en el taller para que se seque. Después de esas horas, los participantes podrán regresar y llevársela a su casa como un especial suvenir. Curso de decoración El instructor es nuestro decorador experto que os enseñará como pintar y decorar las máscaras veneciana. Los participantes elegirán una máscara por decorar y, al final del curso, podrán llevársela a casa como suvenir especial. Informaciones importantes   Punto de encuentro: Campiello San Zulian 596 (os rogamos que lleguéis 10 minutos antes del inicio de la actividad) Horario: cada día a las 9:30 - 11:00 - 12:30 - 16:00 - 17:30 - 19:00 Disponibilidad: desde el 1 de marzo 2018 hasta el 31 Diciembre 2020. El tour no opera el 25 de diciembre, 1 de enero. Desde el 8 hasta el 22 de Diciembre 2019 - La mañana del 24 de diciembre y la tarde del 31 de diciembre. Duración: aproximadamente 1 hora (por curso) Inclusión: clase de decoración o producción – tu mascara como souvenir Idiomas: inglés, francés, español, italiano (la actividad puede ser bilingüe) Precio: Adulto € 54- Hasta los 12 años, solo si acompañados por un adulto € 43 - Familia (4 pax): € 168.. Desde el primero de noviembre 2019 es € 57 adulto - € 45 hasta los 12 años. Familia (4 pax): € 188. Reserva: a pedido antes 24 horas antes del inicio del tour. Maximo 4 personas por clase Cancelación: las reservas pueden ser canceladas sin gastos hasta 24 horas antes del inicio del tour. El tour no se opera en caso de excepcional marea alta (es estos casos el tour puede ser postpuesto al día siguiente o reembolsado) El precio indicado es para el curso de producción O decoración, si ustedes quieren hacer los dos entonces el precio es doble. Aconsejamos ropas adecuadas- Si sois menos de seis personas, el tour no se considera privado pero compartido con otras personas que no pertenecen al mismo grupo-  Aceptamos tiques en móvil- - El tour no está completamente accesible para las personas en silla de ruedas o con discapacidades físicas – Para conocer las condiciones generales consulte nuestro folleto “Discover Venice”. COMO LLEGAR AL PUNTO DE ENCUENTRO: Llegando en barco público. Toma la línea 1 y baja a la parada “San Marco Vallaresso” o con la línea 2 hasta “San Marco Giardinetti”. Al bajar desde el barco público, gira a la derecha y sigue a través las dos columnas; gira a la izquierda hasta Plaza San Marco. Una vez al campanario sigue recto dejándote la basílica a la derecha; Pasa bajo las Torre del Reloj. Sigue hasta el final de la “Mercerie dell’ Orologio”. Gira a la derecha hasta “Campo San Zulian” mirado a la iglesia gira a la izquierda y llegará en “Campiello San Zulian”. El taller está ubicado en la esquina a la derecha. Llegando a pie: El taller se encuentra cerca plaza San Marco. Al llegar al campario (y con la basílica a tu derecha), sigue recto y pasa por la Tore del Reloj. Sigue recto hasta el final de “Mercerie dell’Orologio”. Gira a derecha para “Campo San Zulian” y, mirando a la entrada de iglesia de San Zulian, gira a la izquierda para alcanzar “Campiello San Zulian”. El taller está ubicado en la esquina a la derecha. REF. CODE SOLO PARA LOS OPERADORES: VTCARNMASK

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The Carnival Experience with Casanova

Live the experience of the Carnival party with Casanova. Enjoy dancing the Minuetto, hearing his story, tasting typical venetian sweets, Galani and Frittelle, play the carnival games and get into the mood of the parties during the Venetian Carnival.       Venice is known all over the world for the Carnival.  Get together the roots, the habits as a Venetian or one of his friends coming from all over the world to enjoy the Carnival parties. Casanova ‘ll accompany you around the palace discovering tales and legends of his Venetian noble friends, living the magic atmosphere of the prisons of the Doge’s palace. Be part of the scene, dance the Minuetto, typical Carnival dance in the 1700, with professional teachers accompanied by clavicembalo wearing the Carnival face mask included. Discover Galani and Frittelle, best Carnival sweets prepared only in occasion of the Carnival, tasted with the typical prosecco sparkling wine. Programme of the party: Casanova tales introduction and Palace history Play the typical Carnival games Minuetto dance with the dance master  Sweets experience, frittelle and galani tasting, with a glass of wine    Meeting point: Prisons Palace in St. Mark's Square (close to Doge's Palace) Ending point: Same place Availability & operation: from 15th  February until 25th February 2020. Departure and meeting: 3:00 PM show: every day.  10:30 PM show: only on 16th - 21th - 22th - 23th February. Inclusion: Location Prison Palace of Piazza San Marco - Handmade face mask included - Professional actors’ performance - Live music with clavicembalo - Involvement of the participants  - Carnival sweets tasting experience. Duration:Performance last 1:15 / hr 1:30 Languages: English, French and Italian Gross price public rate: 3:00 PM show: Adult € 75 - Young from 15 to 18 years old: € 67.5 - Child from 6 to 14 years old: € 37,5. 10:30 PM show: Adult: € 110 p.p. No child rate discount. Sale & reservation: Free sale until 24 hours before the event Cancellation: Booking can be cancelled up to 48 hours before the date of the event Voucher: You should have the voucher where is written “service provided by Venice Tours Srl”.  Mobile vouchers are accepted Commission: refer to contract Confirmation: Please ask clients to NOT to reconfirm In Piazza San Marco, with the Doge’s Palace in front of you and the S.Mark’s Basin at your back, go on the right, cross the Bridge (from where you see the Bridge of Sighs) and then look on the left, you will see the entrance of the Palazzo delle Prigioni.

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CARNAVAL- ESPECTÁCULO TEATRAL ITINERANTE

En Venecia, a partir de la mitad del siglo VXI, los ricos y nobles eran precedido de un siervo llamado “Codega”: su tarea era alumbrar las calles de noche con una linterna y deleitar los aristocráticos con anécdotas e historias. Hoy, vuestro “Codega” personal os llevará por el laberinto de misterios de la laguna. Un salto en el pasado donde vosotros seréis los actores de una puesta en escena itinerante en el corazón de la “Serenissima” y de su Carnaval. ¡Descubriréis los secretos de la ciudad! Aprenderéis a conocer Casanova y Levantino, el gondolero que se hizo cura y escucharéis la singular historia del elefante que se escondió en una iglesia.   Os vais a enterar porque han puesto un ángel como guardia de un palacio, o porque el “Puente del Diablo” se encuentra entre dos conventos. Además conoceréis el lenguaje secreto de los abanicos y las leyendas de los fantasmas que siguen viviendo en la laguna. Los cuentos de la “Codega” acompañarán los visitadores por los escondidos y singulares lugares de Venecia que se diferencian del caos del carnaval y podrán conocer los hechos interesantes de la historia y de la vida cotidiana de la Republica de la “Serenissima”. La compañía teatral que os acompañará en este espectacular viaje es la famosa: ¡PANTAKIN! http://www.pantakin.it/it/ Un evento exaltante para toda la familia; una manera única para vivir en carnaval de Venecia. Informaciones importantes: Idiomas y horarios: 3 - 4 - 10 - 11 - 13 de febrero: - 11:OO inglés e italiano (la visita puede ser bilingüe) - 12:30 francés e italiano (la visita puede ser bilingüe) - 15:00 francés e italiano (la visita puede ser bilingüe) Lunes 5 - 6 - 8 de febrero: - 15:00 francés e italiano (la visita puede ser bilingüe) Viernes 9 - 12 de febrero: - 11:OO inglés & italiano (la visita puede ser bilingüe) - 15:00 francés e italiano (la visita puede ser bilingüe) Informaciones importantes Punto de encuentro: Campo San Gallo (en frente al Teatro San Gallo y Hotel San Gallo). Rogamos que lleguen 15 minutos antes. Duración: 1 hora y 15 minutos aproximadamente Precio: € 29 por persona - hasta los 12 años gratis (max. uno por adulto) Este tour no es completamente accesible para las personas en silla de ruedas o con discapacidades físicas. Aconsejamos zapatos cómodos. Aceptamos tiques en móvil. El tour no es privado: es compartido con otros huéspedes que no pertenecen al mismo grupo. En caso de eventos especiales el itinerario puede cambiar. Consulte nuestro folleto “Discover Venice” para conocer las condiciones generales. REF. CODE SOLO PARA LOS OPERADORES: VTCARNIVAL

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Paint your Carnival Mask

Feel the spirit of the Venetian Carnival and paint your Carnival mask! Try this original way to live the Carnival experience as a protagonist! Let you guide by a professional local artists to paint your own amazing Carnival mask! An unique artistic experience in a unique city of Venice, to be experienced at least once in your life! If you are a painting lover you will amuse yourself discovering more about the magic Carnival world and its secrets in a historic Doge's prisons palace in front of the Saint Mark's Basin! In this unforgettable activity, a Venetian local painter will explain you the traditional art of mask depictment and their ancient history. Spend your time in a plaisent company of the painter, and feel as a firsthand active participant of this incredible experience, right in the heart of Venice! What does the Mask decoration course consist of ? The professional Venetian mask painters will make your painting experience truly memorable!  They will guide you step by step in a funny way how to depict and decorate your own mask. The painters have a several years experience in providing artistic experiences. All of them are members of the famous Artistic Circle of Prison’s Palace, which  was inaugurated on May 5th 1922 in the presence of prince Umberto di Savoia, the city authorities, the representatives of Italian government and foreign countries and many artists and critics. This not fortuitous date coincided with the day after the opening of XIII “Biennale d’Arte”. Discover more about the artistic circle painters history clicking here. After the lesson you will keep your own colorful creation as a very special souvenir to bring back home, to take some funny pictures with or to wear a very particular accesorize to enrich your Carnival mise.   KEY DETAILS Meeting point: Palazzo Delle Prigioni, beside the Doge’s Palace in Piazza San Marco”. (See the map and indications below) Ending point: Piazza San Marco Availability & operation: From 15th February to 25th February Departure and meeting: Every day at 10:00 AM – 11:30 AM – 2:00 PM – 3:30 PM Inclusion: White mask - All the necessary to color the mask – Live commentary by local artist – Your painted mask to bring a home Duration: 1 hours and 15 minutes approx. Languages: English, French and Italian (the visit could be bilingual)   Gross price public: Adult € 55 p.p. Sale & reservation: Free sale until the beginning of the tour Cancellation: bookings can be cancelled with no charge up to 24 hours before the service. Voucher: You should have the voucher where is written “service provided by Venice Tours Srl”.  Mobile vouchers are accepted Commission: refer to contract Confirmation: Please ask clients to NOT to reconfirm HOW TO REACH THE MEETING POINT: In Piazza San Marco, with the Doge’s Palace in front of you and the S.Mark’s Basin at your back, go on the right, cross the Bridge (from where you see the Bridge of Sighs) and then look on the left, you will see the entrance of the Palazzo delle Prigioni. Unfortunately, this tour is not fully accessible for wheelchair users or people with walking disabilities. Comfortable shoes suggested. For general conditions refer to our brochure "Discover Venice".

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VIVALDI Y MOZART EN SAN MARCO

¡Disfruta un concierto de música barroca en Plaza San Marco! La orquesta Collegium Ducal está compuesta por músicos de las mejores orquestras del Véneto: el conjunto está preparado para evocar la antigua atmosfera barroca tocando las Cuatros temporadas de Vivaldi y el "Divertimento de cuerdas" de Mozart. Venecia es y siempre ha sido célebre por su música, elemento característico de la ciudad y de sus teatros. Este concierto ha sido estudiado para crear la antigua magia de la época barroca, un salto en el pasado acompañados por los talentosos músicos que siguen preservando la cultura musical Veneciana. La orquestra actúa los conciertos en un sitio maravilloso: el salón de la Palacio de las Prisiones, una parte de Palacio Ducal a lo cual está conectado por el famoso Puente de los Suspiros. Informaciones importantes                                                                      Punto de encuentro: Palacio de las Prisiones (a lado de Palacio Ducal) en Plaza San Marco Precio: Adulto € 25 – hasta 18 años y over 65: € 20 Horario: A las 21:00. Lúnes, miércoles, viernes y domingo Duración: 1 hora Términos y condiciones Este tour no es completamente accesible para las personas en silla de ruedas o con discapacidades físicas. Este tour no es privado pero compartido con otros huéspedes que no pertenecen al mismo grupo. Aceptamos tiques en el móvil. Consulte nuestro folleto “Discover Venice” para conocer las condiciones generales.  

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Carnival Treasure Hunt (from Piazzale Roma)

NEW PRODUCT! A carnival treasure hunt in Venice to uncover the city’s hidden treasures by playing. A fantastic route, at the discovery of Venice’s secrets and its famous Carnival. You’ll be given a map to start you on the treasure hunt, but that’s not all: after downloading the App on your phone, this will become your compass and your personal automatic storyteller, recounting the secrets of the city and of this festive period. The game will take you across the whole city, leading you into unexplored corners, and of course passing through the heart of Venice and the Carnival: St. Mark’s Square. During the hunt, you’ll have to take a picture of at least 3 points highlighted on the map. At the end, the treasure will be yours: two Venetian masks, one beautifully decorated in traditional style and the other one white, just waiting to be painted. You will personalize it with a mask masker! The ending location, guarding your treasure, worth your special attention. Everybody know or have ever heard about Casanova, right? Thus, according to many Venetian legends Casanova in flesh in blood was imprisoned in this historic Palace, which is part of the Doge’s Palace. The two buildings are connected through the well known Bridge of Sights. Only imagine the atmophere to paint your mask here!   Post your masked selfie on our Facebook page and invite your friends to like it. The most creative, fun and bizzarre pics get a reward! This game is ideal for groups and families too. Guaranteed you won’t forget it in a hurry! Itinerary Programme At the meeting point, you’ll receive from our staff the map to look for your treasure and you’ll download the App on your phone: this will be the compass guiding you and the voice tell you stories along the way. On the map, you will see 4 hidden places to take a picture of. You will have to show a picture for at least 3 of the places to the mask-painter to take your treasure. At the ending point, in St Mark’s square 1500 Doge’s prisons palace , get inside to get your treasure, a white Venetian mask, you’ll paint it in a dedicated area with suggestions of a professional painter.   Are you curious? Discover the itineraries, collect the masks and…of course, the final prize! Good luck and have great fun! #carnivaltreasure IMPORTANT INFORMATION Start (show up at the meeting point to collect map and instructions):Piazzale Roma car terminal Santa Croce 466/e. From Monday to Saturday, 09:30-10:30-11:30-12:30-14:30 Availability: from 15th February to 25th February 2020 Price: € 20 p.p. - FREE under 5 years old. Children must be accompanied by a adult Languages: English, Italian and French Inclusion: mobile app - detalied map - 1 carnival mask - 20 minutes decoration mask class with local artisan Sale: free sale until the beginning of the tour Cancellation: bookings can be cancelled with no charge up to 24 hours before the service. Tours does not operate in case of exceptional high tide  (in these cases it can be postponed to the day after otherwise it will be refunded).  Duration of game: 2h approx Any curiosity on the Carnival game and assistance, don’t hesitate to contact us at: service@venicecitytours.it

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Carnival Treasure Hunt (from Saint Mark's area)

NEW PRODUCT! A carnival treasure hunt in Venice to uncover the city’s hidden treasures by playing. A fantastic route, at the discovery of Venice’s secrets and its famous Carnival. You’ll be given a map to start you on the treasure hunt, but that’s not all: after donwloading the App on your phone, this will become your compass and… your personal automatic storyteller, recounting the secrets of the city and of this festive period.   The game will take you across the whole city, leading you into unexplored corners, and of course passing through the heart of Venice and the Carnival: St. Mark’s Square.   During the hunt, you’ll have to take a picture of at least 3 points highlighted on the map. At the end, the treasure will be yours: two Venetian masks, one beautifully decorated in traditional style and the other one white, just waiting to be painted. You will personalize it with a mask masker! The ending location, guarding your treasure, worth your special attention. Everybody know or have ever heard about Casanova, right? Thus, according to many Venetian legends Casanova in flesh in blood was imprisoned in this historic Palace, which is part of the Doge’s Palace. The two buildings are connected through the well known Bridge of Sights. Only imagine the atmophere to paint your mask here!   Spectacular location in Doge’s Palace Prison’s Palace   The ending location, guarding your treasure, worth your special attention. Everybody know or have ever heard about Casanova, right? Thus, according to many Venetian legends Casanova in flesh in blood was imprisoned in this historic Palace, which is part of the Doge’s Palace. The two buildings are connected through the well known Bridge of Sights. Only imagine the atmophere to paint your mask here! Programme Prison’s Palace At the meeting point, you’ll receive from our staff the map to look for your treasure and you’ll download the App on your phone: this will be the compass guiding you and the voice tell you stories along the way. On the map, you will see 4 hidden places to take a picture of. You will have to show a picture for at least 3 of the places to the mask-painter to take your treasure. At the ending point, in St Mark’s square 1500 Doge’s prisons palace , get inside to get your treasure, a white Venetian mask, you’ll paint it in a dedicated area with suggestions of a professional painter. Are you curious? Discover the itineraries, collect the masks and…of course, the final prize! Good luck and have great fun! #carnivaltreasure IMPORTANT INFORMATION: Start (show up at the meeting point to collect map and instructions): in the city-centre at the Bottega dell’arte Testolini, S. Marco 1758. From Monday to Sunday, 10:00-11:30-12:00-14:00-15:00 Availability: from 15th February to 25th February 2020 Price: € 20 p.p. - FREE under 5 years old. Children must be accompanied by a adult Languages: English, Italian and French Inclusion: mobile app - detalied map - 1 carnival mask - 20 minutes decoration carnival mask class with local artisan Sale: free sale until the beginning of the tour Cancellation: bookings can be cancelled with no charge up to 24 hours before the service. Tours does not operate in case of exceptional high tide  (in these cases it can be postponed to the day after otherwise it will be refunded).  Duration of game: 2h approx. Any curiosity on the Carnival game and assistance, don’t hesitate to contact us at: service@venicecitytours.it HOW TO REACH THE MEETING POINT: ARRIVING BY PUBLIC VAPORETTO Take line #1 and get off at the “San Marco Vallaresso” stop or line #2 and get off at the “San Marco Giardinetti” stop. Once you get off the vaporetto, turn right and go straight on to the two columns, then turn left and reach Saint Mark’s Square. Once by the Bell Tower, turn left leaving the Basilica behind you. Proceed straight along the Square, walking on the right-hand side. After the “Gran Caffè Quadri” walk until you reach the glass shop “Modolo” and then turn right passing under the arches. You reach the HARD ROCK CAFE (on your left side) and proceed straight on to the bridge and then on your left side you will find Bottega dell’arte Testolini ARRIVING ON FOOT Reach St. Mark’s Square, leaving the Church on your shoulders go to the end of the Square and turn the last Calle on your right, go under the arches and you will find Bacino Orseolo with its gondola landing stage. Keep Hard Rock Café and Zara Shop on your left , after few metres you will find Ponte Tron, keep it on the right and you will find  a little square  with a well, you are in Bacino Orseolo. You will find the assistant close to the well and the shop TESTOLINI Bottega dell’Arte.

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Carnival Mask Treasure Hunt

Amazing treasure hunt around the historical center of Venice! Enjoy it and win the carnival mask as prize! Discover the the secrets parts of the most beautiful city in the world with its romantic corners! Immerse yourself through the labyrinth of ‘calli’ (typical narrow streets) and listen to Carnival tales and Venice history thanks to the the innovative audio guide that will be your compass! Live the city enjoying the unique treasure hunt! An adventure for couples, friends and family! Everybody to find the Venetian Treasure: real carnival mask made by a local craftsman! At the starting point you will receive map and the mobile app to look for your treasure! The mobile app will be your compass during the experience, and it will narrate stories and tales along the route. You must take 3 pictures of the points on the map and show it to master artisan! At the end you’ll win your Venetian mask, ready to be painted! The mask master will give you suggestion for the decoration. The route of the hunt will be around the San Marco’s area and its hidden alleys: the historical heart of Venice. Meeting point: Venice Tours Srl Office, San Marco 1130. Second floor. Close to Piazza San Marco. Ending point: Campiello San Zulian 596 Availability & operation:  From 1st September 2019 until 31th December 2020. Tour does not take place from 15th February to 25th February on 25th December and 1st January.  Departure and meeting: Every day: 10:00 AM – 11:30 AM – 2:00 PM – 3:00 PM Inclusion: Mobile app with 20 points of interest described – 1 carnival mask Duration: about 2 hours Languages: English, French and Italian Gross price public rate: Adult € 9,99 p.p. Sale & reservation: Free sale until the beginning of the tour Cancellation: bookings can be cancelled with no charge up to 24 hours before the service. Voucher: You should have the voucher where is written service provided by Venice Tours Srl. Mobile vouchers are accepted Commission: refer to contract Confirmation: Please ask clients to  NOT reconfirm Unfortunately, this tour is not fully accessible for wheelchair users or people with walking disabilities. HOW TO REACH THE MEETING POINT ARRIVING ON FOOT When in Saint Mark’s Square, leave the Basilica behind you, proceed straight along the Square, walking on the right-hand side. After the “Gran Caffè Quadri” walk straight until last street on the right, pass under the arches and reach the Hard Rock Cafè. With Hard Rock Cafè on the left and the gondola station on the right, go straight on, pass Zara and arrive until the first bridge (DO NOT CROSS IT). With the bridge on the right, go on the left (Calle Tron) and stop at the first door on your left: ring the bell VENICE TOURS. We are at the second floor.

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